Shopper Assurance
Car buying made simple.
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The future of car buying, now available in the present.
We know buying a new car hasn't always been as smooth a process as we'd all like. We hear you. So we're happy to introduce Hyundai Shopper Assurance. Every step simplified for your convenience, including presenting online pricing right up front. It's a whole new car buying experience designed to save you time and help make buying your new car as enjoyable as driving it.
  • Get online pricing up front so you can shop and compare with confidence.

    Transparent
    Pricing

  • Schedule a test drive in advance at your convenience. Or skip the dealership and we’ll gladly bring your test drive to you.

    Flexible
    Test
    Drive

  • Calculate payments, get trade-in value, pre-qualify for financing, fill out credit app and, when you’re ready, get loan approval all in advance.

    Streamlined
    Purchase

  • We’re sure you’ll love your new Hyundai. If for any reason you don’t, return it within 3 days for the full purchase price.

    3-day
    Money Back
    Guarantee

Transparent Pricing
Knowing the price is always better than guessing the price.
Participating Hyundai Dealers will list their price up front and online for new vehicles in their inventory. With local pricing conveniently available, you can be confident in the price you'll pay for your chosen vehicle. Transparent pricing upfront not only makes it easier to shop and compare, but allows you to make faster, better-informed decisions. You save time and you're in control from the beginning.
Flexible Test Drive
Test drives on
your terms.
A test drive has never been more convenient. You can schedule this for any model in stock at your nearby Hyundai dealership. Or, if you'd like to see how a new Hyundai fits your life or just how it looks in the driveway, have them bring the vehicle to your home or place of work. This can be especially convenient for parents at home with children, as well as those who would prefer their test drive on familiar roads. You can simply set it up online, by calling or with our easy to use Hyundai Drive app. *
Streamlined Purchase
Less time buying your
car, more time behind
the wheel.
To help you spend even less time at the dealership, you can review and finalize all the details of your purchase online. Whenever and wherever it's most convenient for you.
Calculate and see your exact monthly payments for a purchase or lease.
Know the value of your trade-in—if you have one.
Fill out your credit application.
Qualify for financing and, when you're ready, get your loan approved *
3-day Money Back Guarantee*
We want to make sure you're happy.
We're sure you'll love your new Hyundai. But if for any reason, it isn't all you hoped, we want you to be happy. 3-day Money Back Guarantee turns potential second thoughts into peace of mind. You can return it within 3 days for the full value you paid. Or exchange it for another new Hyundai. It's easier to be confident in your decision, knowing you're free to change your mind later.

Have Questions?

  • What is Shopper Assurance?
    Shopper Assurance will redefine the way people shop for a new Hyundai. The modern shopper expects on-demand, personalized tools and services, and shopping for a car is no different. Shopper Assurance is Hyundai’s commitment to shorter transaction times, more transparency and improved customer satisfaction through consumer focused online tools and services.
  • What are the elements within Shopper Assurance?
    Transparent Pricing: Dealer provides their price up front and on the dealer websites.
    Streamlined Purchase: Participating dealers will offer online tools for shoppers to fill out paperwork and get pre-qualified prior to ever stepping foot on the dealer lot. Shoppers will also be able to get their trade-in value online so they are well informed and comfortable with their purchase.
    Flexible Test Drive: Convenient ways to schedule a test drive either at a shopper's desired location or at the dealership, all booked from the ease of the Hyundai Drive mobile app or by calling the dealer directly.
    3-Day Money Back Guarantee: If you are not happy with your purchase, you can return it within 3 days for a full refund.*
  • Will Shopper Assurance be a national program?
    Eventually, yes. Currently, Shopper Assurance is a limited regional program that will continue rolling out nationally over time. Current participating dealers can be found here on this site:
    (HyundaiUSA.com/shopperassurance)
  • Where will shoppers see the dealer’s price?
    The dealer’s price will be seen on your dealer's website as you browse the vehicle inventory.
  • What is Streamlined Purchase?
    The digital retail tool allows shoppers to pre-fill online their information including credit application, finance options, payment estimation and trade-in information with the goal of drastically reducing the amount of time a shopper has to spend in a dealership.
  • What paperwork will a shopper be able to complete online?
    Secure credit application, accurate payment calculation details, and trade-in evaluation.
  • How is the trade-in value determined?
    Depending on the dealer site, trade-in value is estimated using Kelley Blue Book®, Black Book® or Edmunds data. *
  • What finance providers are offered within the service?
    Hyundai Motor Finance will be used as the primary lender for both new vehicles. There are over 2,000 additional lenders that are eligible to fund sales through this program. *
  • What are the various test drive options that will be available to consumers?
    Shoppers will have the option of requesting a test drive be brought to the location of their choosing through the Hyundai Drive program with available mobile app, or selecting to come into the dealership for a cash incentive. Hyundai has provided online tools to make these requests easy and convenient both on desktop and mobile. To sign up for your cash incentive please visit: https://www.hyundaiusa.com/test-drive-offer *
  • What is the 3-Day Money Back Guarantee?
    The 3-Day Money Back Guarantee provides customers peace of mind on their purchase. We’re so confident buyers will love their new Hyundai, that we’re offering a return policy of 3 days for a full refund.  *
  • What limitations are there to the 3-Day Money Back Guarantee?
    Limitations will apply if the vehicle is driven over 300 miles from the purchase/lease date odometer and/or any damages occurred while the vehicle is in the customer's possession. *
Participating Dealers
Shopper Assurance is currently only available in the following states.
Texas
Florida
Baytown, TX
(281) 839-1020
Dallas, TX
(214) 694-2700
Rockwall, TX
(972) 722-6365
Denton, TX
(940) 243-6200
Mesquite, TX
(469) 221-8000
Miami, FL
(305) 571-1200
Melbourne, FL
(321) 723-4500
Cocoa, FL
(321) 631-2444
Coconut Creek, FL
(954) 283-1002
Daytona Beach, FL
(386) 255-9374
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